GOTO Amsterdam 2022

Monday Jun 13
15:30 –

User Centric Digital Cities: Generating Value with Experimentation in Living Labs


The rapidly changing technical landscape is the battlefield of today’s invisible wars, and data is the weapon of choice. The key to victory is in the data, who controls it and how it is used.

Internet of things (IoT) interactive environments, the data they generate and the next generation applications they enable will shape the urban landscape in the years to come.

Open and inclusive living labs are safe and ethical public spaces where we can experiment with the public to co-create user-centric, interactive applications for our future cites.

As more cities adopt cyber-physical systems (CPS), digital twinning, camera vision, sensors and other IoT related technologies, they also increase feedback loops via human-generated data which can and should be used in a co-creation relationship with designers and developers as an intermediary. The roles of ideator, designer and intermediary are defined and discussed in a service exchange dynamic in Living Labs where IoT interactive environments are being tested and, with our participation, will help us solve serious urban problems.

In this context, Paul will discuss the “data plus dialogue” approach with specific CITIXL experiments and demonstrate how empirical research in Living Labs — the data generated and the value created — has lead to insights about the nature of sustainable value production in urban living labs and can lead us to more participatory and inclusive user-centric digital cities.

In this talk, you'll learn:

  • How to create impactful IoT enabled "data plus dialogue" interactive applications in living labs
smart city